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Sign Solutions

Founded in 1998, we are passionate about ensuring that Deaf and hard of hearing people have the access they are entitled to under the Equalities Act.

Member Details

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Company Summary
Founded in 1998, we are passionate about ensuring that Deaf and hard of hearing people have the access they are entitled to under the Equalities Act.
People
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Sector or Specialism
Accessibility Consultancy
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Sign Solutions

Founded in 1998, we are passionate about ensuring that Deaf and hard of hearing people have the access they are entitled to under the Equalities Act.

We work tirelessly to reduce barriers to communication when accessing services, products or work.

Our video interpreting service InterpretersLive! enables on demand and pre-booked access to qualified NRCPD British Sign Language interpreters, and other communication professionals

As specialists in our field providing Interpretation, translation and training solutions across the UK, 24/7/365, we can support employers to attract, recruit and retain Deaf employees and help Deaf employees have equal opportunity at work.

 


Our Culture is one of inclusivity, flexibility, efficiency and innovation

As a Disability Confident Leader we provide equal opportunities to all applicants and employees, we offer flexible work patterns and hybrid working to improve work life balance and create equal opportunities for all. Our ISO processes and training ensure we provide high quality and efficient unique and tailored solutions for our customers and our video interpreting service provides on-demand access to Interpretation, removing barriers to communication through innovation.


Mission & Values

Sign Solutions mission is to “To provide access and combat inequality by enabling people of different languages, cultures and communities to talk to each other.”

Our aim is to create a more inclusive society and to encourage organisations to engage with the Deaf and Hard of hearing community by making their products and services equally accessible and ensuring Deaf job applicants and employees are given equal employment opportunities.

We want people to become more Deaf Aware and through innovation in video technology, ensure the barriers to communication and access are reduced.


What Makes Us Unique?

We are one of a kind

We are the only full-service, non-spoken specialist provider in the UK that offers interpreting, training, communication support, translations and pre-booked/on-demand video interpreting all in one place 24/7/365, across the UK

We are highly responsive



We are specialists in our field

Our 23 years of experience providing Interpretation, translation and training solutions, means we can provide expert advice and support to increase the accessibility of your products/services/advice or employment opportunities to Deaf people.

We are innovative

Our InterpretersLive! video interpreting service enables on-demand communication, a one-of-a-kind innovation, offering seamless communication with your Deaf customers, clients and employees, providing you with a competitive edge, high level customer service and access to a broad pool of talent!


We are Deaf Aware

Our flexible and cost effective Deaf Awareness training solutions can be delivered online, in-person or via e-learning.

Training is delivered by our qualified native Deaf tutors and is supported by a British Sign Language interpreter.

Learning outcomes include an introduction to Deaf Awareness, the BSL alphabet and useful BSL signs. Your employees will have increased confidence when interacting with Deaf clients and employees.

We ensure you are understood

Our fully managed translation service incorporating various formats, and alternative foreign sign languages, will ensure your information is equally accessible and understood by all!


We are here for you

"Under the Equality Act 2010, you must provide reasonable adjustments to remove, reduce or prevent the obstacles a Deaf employee may face as a disabled worker." We support organisations of all sizes to attract, recruit and retain Deaf talent as well as assisting Deaf applicants and employees with their journey through obtaining Access to Work funding for reasonable adjustments at work.


Partnerships, Accreditations & Awards

     

   


Over the past 23 years we have been awarded various prestigious accolades recognising our commitment to innovation, entrepreneurship, quality, and security, as well as for our high growth potential, and this is reflected in the unbeatable services we provide and our high customer satisfaction.


As a Disability Confident Leader we can provide advice, support and services to enable employers to tap into a broad talent pool with skills, abilities and experience that bring fresh perspective and benefits to the business.

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