The role sits within the Professional Services department, which provides training in our Psychometric Instruments as well as Consultancy services.
Undertake estimates of training expenses for the sales team to provide quotes for clients
Ensure program coordination adheres to data protection rules
Manage occurances of training program transfers or cancellations and follow terms of business for training programs
Support accurate billing to customers for any training fees
Collaborate with the PS Operations team and wider business where needed to provide the best customer focused service and learning experience to training participants